Privacy Policy

1. Introduction

Platinum Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information you provide through our website and contact forms.

2. Information We Collect

We collect information you choose to provide, including your name, email address, phone number, and any message or details you include in an inquiry. If you opt in to text messages, we also collect your mobile phone number and a record of your consent.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for consultation;
• Provide real estate services, including agent introductions;
• Send updates related to your request; and
• Comply with our legal obligations.

We do not use your information for purposes beyond those you have consented to.

4. SMS / Text Message Communications

• Program name: Platinum Group Real Estate SMS Program.
• Description: By opting in, you agree to receive recurring text messages about property listings, viewing confirmations, transaction status updates, and replies to your inquiries.
• Message frequency: Varies, up to 5 messages per month.
• Rates: Message and data rates may apply, depending on your mobile carrier and plan.
• Opt out: Reply STOP to any message at any time. You will receive one final message confirming your opt-out, and no further messages will be sent.
• Help: Reply HELP, email hello@yourplatinumgroup.net, or call +1 949-736-1522.
• Consent to receive text messages is not a condition of purchasing any goods or services.

5. Sharing of Personal Information

We do not sell, rent, trade, or share your personal information with third parties or affiliates for their marketing purposes. Mobile opt-in data and SMS consent are never shared with third parties. We may disclose information only when necessary to provide the services you request, such as with real estate professionals or transaction partners involved in your matter, or when required by law.

6. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You may stop receiving text messages at any time by replying STOP.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Please also review our Terms & Conditions.

9. Contact Us